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DETERMINANT SYSTEMS

Enterprise AI agent development

Enterprise AI agents that can safely do real work.

We design, build, and deploy AI agents that research, draft, process requests, and operate business tools within explicit company policy. Every capability is permissioned, every sensitive action can wait for approval, and every run leaves a record your team can inspect.

From conversational assistant to governed operator

A useful enterprise agent needs more than a model and a system prompt. It needs an identity, a defined job, approved sources, a limited set of tools, escalation rules, cost limits, and a reliable execution record. We turn those requirements into an agent system that can operate inside the software your team already uses.

Agents can work across web chat, email, Slack, Microsoft Teams, SMS, WhatsApp, and voice while sharing the same policies and organizational knowledge. The channel changes; the permissions, evidence, and approval path do not.

What an enterprise agent engagement can include

  • Role and task design based on a real recurring business process
  • Connections to enterprise search, retrieval systems, knowledge graphs, APIs, and internal tools
  • Explicit tool and data permissions for each agent role
  • Human approval gates for financial, legal, customer-facing, or irreversible actions
  • Evaluation scenarios that test quality, policy compliance, and failure behavior before launch
  • Production monitoring for cost, quality, latency, and agent behavior

Governance is part of the runtime

Prompt instructions are not a security boundary. We enforce budgets, allowed actions, data access, and approval requirements in the system around the model. If an agent is not authorized to use a tool or reach a source, that capability is unavailable rather than merely discouraged.

Execution traces show what the agent read, which tools it called, what it produced, and where a person intervened. Interrupted work can resume from recorded steps instead of disappearing into an opaque chat session.

Start with one job that has a measurable finish line

The strongest first agent is narrow enough to evaluate and valuable enough to matter: contract intake, invoice matching, customer follow-up, policy questions, proposal research, or request triage. We define success and unacceptable behavior before building, run the agent on representative work, then expand its authority only when the evidence supports it.

FAQ

Questions teams ask before they build.

What is an enterprise AI agent?

An enterprise AI agent is a software worker that can reason over company context and take approved actions through business tools. Unlike a general chatbot, its data access, tools, budgets, escalation rules, and audit record are defined and enforced by the surrounding platform.

Can an AI agent require human approval before acting?

Yes. Approval gates can be attached to specific tools or decisions, so sensitive actions pause for an authorized person while low-risk steps continue automatically.

Where can the agents be deployed?

Agents can be exposed through web chat, email, Slack, Microsoft Teams, SMS, WhatsApp, and voice. The platform itself can run in managed cloud, private cloud, on-premises, or air-gapped environments.

How do you test an AI agent before production?

We define representative tasks, expected outcomes, policy constraints, and known failure cases, then score the agent against those scenarios. Tool permissions and approval paths are also tested before authority is expanded.

Next step

Turn the use case into a working system.

Bring us one recurring process and the systems it touches. We’ll define what success means and show you the shortest path to production.

Talk to an AI engineer